Business Consultant
Placement: Sudirman, South Jakarta
Job Description
- Develop solutions, best practices, training materials, and recipes for customer use cases
- Conduct customer training, implementation and product support
- Create and develop documentations, and effectively communicating them to customers
- Support and drive change management of existing processes
- Ensure the users are able to use the system and adopt it to their business
Requirements
- Minimum GPA 3.00
- Bachelor Degree in Computerized Accounting / Accounting / Information System or any related field
- Fresh graduates are welcome to apply
- Good communication and presentation skills
- Strong people and project management skills
- Strong problem-solving, analytical skills and logical approach
- Able to prioritize and manage multiple tasks
- Knowledgeable in accounting is a plus
- Willing to learn, hardworking and responsible
Submit your CV
- Send to recruitment@ukirama.com
Technical Writer
Placement Sudirman, South Jakarta
Job Description
- Create tutorials to help end-users use a variety of applications
- Take charge, plan, and organize in cross functional teams to create and update product documentation
- Write & maintain easy to understand user interface text, online help, and developer guides
- Write & maintain technical documentation for internal and external developer audience
- Revise documents as new issues arise
- Research and write content for Ukirama Website article page
- Research about different topics
- Proofread and self-edit
- Produce unique, error-free and grammatically correct content for blog, website and social media
- Develop fresh ideas that help generate traffic and increase conversion
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Ensuring online content supports SEO goals and brand standards
Requirement
- Candidate must possess at least Bachelor’s Degree in Business Studies/Administration/Management, Economics, Journalism, Advertising/Media, Linguistics/Languages or equivalent
- Required Language (s) : English, Bahasa Indonesia
- Exceptional Attention to detail and obsessed with quality
- Writing clear, concise and grammatically correct content
- At least 1 Year (s) of working experience in the related field is required for this position
- Required skill(s): Editor, Writing, Blog, Blog Writer, SEO, Wordpress, MS Office, Articles, Journalist, Online Article, Social Media
- Preferably Staff (non-management & non-supervisor) specialized in Journalist/Editor or equivalent
Submit your CV
- Send to recruitment@ukirama.com
Customer Success
Placement Sudirman, South Jakarta
Job Description
- Support all related questions from customers and issues regarding ukirama’s product and services in a timely manner
- Periodically maintain good relationship with customers
- Report and coordinate with other departments regarding issues, feedbacks from customers
- Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with every customer
- Update customer information in the customer service database during and after each support
Requirements
- University or equivalent degree
- More than 1 year in customer service experience (Preferably in banking Industry or IT related industry)
- Having a strong interpersonal skills, communication skills and positive attitude
- Having a strong problem solving skills to solve customer needs with concise and clear answers
- Having Accounting skill is an advantage
- Willing to work after hours and weekend
- Can work underpressure
- Ability to multitask, prioritize and manage time effectively
- Adaptable to various customer characteristics and needs
- Good communication skills verbal and written, both in english and indonesian
Submit your CV
- Send to recruitment@ukirama.com
